Frequently Asked Questions
Q: I use the Google Chrome web browser and the Live Stream has stopped working, what’s wrong?
A: A recent update of the Google Chrome web browser has changed default settings that prevents the Chrome browser from playing the Live Stream. Click here for directions to fix this trouble.
Q: I canceled my Auto Renewing Membership using the Membership Cancel page here on the WarRoom Members site prior to my next renewal date, and now I can’t log into the Members site anymore?
A: If you cancel an Auto Renewing Membership here via the Membership Cancel page, it will immediately cancel your active WarRoom account! If this is not what you desire, please log into your PayPal account and delete the Warroom Media Inc “Preapproved Payment” instead. Cancelling that recurring payment will cause your existing account here to remain active till the end of your pre-paid monthly period, after which time your account will be disabled.
Q: What happened to the old archives pages?
A: The old archive pages have been replaced by a calendar driven menu of archives allowing easy access to every show archive.
Q: I can’t log in?
A: Make sure you are logging into the WarRoom Members website, and not the public WarRoom website. Make sure you enter the username you chose when you registered in the username field, not your email address. If you continue to have trouble, click on the lost your password link on the log in page to have an email with password reset instruction sent to you.
Q: The members site is complaining that my specified account name or email address already exists when I try to register/create a new account?
A: Member accounts are required to have unique account names and email addresses, and do not become deleted when canceled or expired. If your account has expired or you previously canceled it or the automatic payment in your PayPal account, simply log in to your members account and select a subscription level and go through the payment process again to reactivate the account so you have access to the live stream and archives once again.
Q: Where can I get the app for my smartphone?
A: The apps for IOS/iPhones and Android phones are coming soon, there will be a notice posted on the home page when they are available!
Q: What is playing on the Live Stream page outside Quinn’s Monday through Friday 6am to 9am live show?
A: The most recent show archive plays in a continuous loop during those times. Eventually we hope to air alternate show material.
Q: Where is the Podcast feed for the daily show archives?
A: It’s coming soon!!!
Q: How come the links to the 32K and 64K streams on the Live Stream page don’t work/aren’t clickable sometimes?
A: We underestimated the popularity of the reduced bitrate/quality 32K and 64K streams which have limited capacity compared to our 128K servers. When those reduced bitrate servers near 100% capacity, their respective buttons/links will become inactive until usage drops.
Q: Do you have a number to call in Membership orders over the phone?
A: No, sorry… all memberships are taken through this website and paid for by credit card or PayPal account only.